AI services
AI built into the tools your team already uses
We add AI to Jira, Zendesk, Microsoft 365, Slack and the rest of your stack: assistants that answer from your own documents, agents that handle routine work, and automation for tickets and paperwork.
You decide which AI provider we use, what data it can see, and which actions need a person to approve them. We test on your real examples before anything goes live.
What we build with AI
Six kinds of AI work, all built into the tools your team already uses.
AI agents
Agents in Jira, Confluence, Microsoft 365 and Slack.
Learn moreKnowledge assistants
Answers from your own documents, with sources.
Learn moreAI for support teams
Summaries, triage and suggested replies.
Learn moreDocument processing
Invoices, orders and contracts into your systems.
Learn moreAI workflow automation
Emails and requests handled across your tools.
Learn moreMCP servers and AI connectors
Connect your systems to AI assistants.
Learn moreOur own AI work
We use AI in our own products
Our monday.com app, Time in Status + SLA, includes an AI analysis of where work gets stuck. It runs only when someone asks for it, and sends only status names and hours, never item names or people.
How we keep AI safe
The same rules on every AI project.
Anthropic Claude, OpenAI, Google Gemini, Azure OpenAI, or a model on your own servers.
We agree in writing what data the AI can see and where it goes, before we build.
Anything that creates, changes or sends something can wait for a person to approve it.
We measure accuracy on your real questions and documents before launch.
AI questions
Something else? Ask us.
Is our data used to train AI models?
We use AI providers' business services, which don't train on your data by default, and we confirm the terms for the provider you choose.
Do we need our own AI account?
Usually yes, so the usage and data agreement are in your name. We help you set it up.
How do we start?
Tell us the task you want AI to help with. We'll say honestly whether AI is the right tool and send a fixed price after a free review.
Tell us the task you want AI to help with
We'll tell you honestly whether AI is the right tool, and reply within one business day.