Since 2009
Contact
Contact us
Email support@telcomaglobal.com for support, sales, custom development or security questions. We reply within one business day, and within four business hours if an app has stopped working.
What to include
Tell us which app you're writing about and what you expected to happen. That's usually enough for us to answer on the first reply.
Support
The app, your site or account address, roughly when the problem happened, and what you saw. We never need your password or API token.
Request access
Tell us which app and which platform. We'll set it up for you.
A project
What the task is, which platform, and who does it now. You'll get a scope and fixed price. Our services →
Security
Put "security" in the subject line. Please don't post it publicly. Our process →
Vendor paperwork
Data processing agreements, security questionnaires, vendor and tax forms. We fill them in ourselves.
Feature requests
Tell us what you need and why. We prioritise requests that come with a reason.
- support@telcomaglobal.com
- Reply time
- 1 business day · 4 business hours if an app is down
- Hours
- Mon–Fri, 09:00–18:00 IST
- Company
- TELCOMA Technologies Private Limited
- Registered office
- SCO 124, 4th Floor, Feroze Gandhi Market, Ludhiana, Punjab 141001, India
- Main website
- telcomaglobal.com ↗
Full response targets are on the support SLA page.